Skip to main content

Contact Us FAQs About Us

Loans
Credit Cards
Retail Finance

Currys flexpay account B&Q FlexiPlan
Motor Finance
Help?

My Account

Loans
Credit Cards
Retail Finance

Currys flexpay account B&Q FlexiPlan
Motor Finance
Help?
FAQs
Contact Us
About Us

My Account

We're always looking to make things better for you

Please let us know how we're doing by completing our quick survey.

Thank you

Useful links

Customer care
Know your customer
Data protection notice
Data subject rights request
Modern slavery statement
Open banking
UK tax strategy
Corporate social responsibility

FLA lending code
Cookie policy
Terms and conditions
Accessibility
Persistent debt
Legal information
Help?

Get in touch

Card customers

For card customers call 0371 376 9214*

Loans customers

For loans customers call 0371 402 3419*

Finance agreement customers

For Finance agreement customers call 0371 402 8905*

Insurance (incl.motor) customers

For Insurance (incl.motor) customers call 0371 376 9200*

Motor finance agreement customers

For Motor finance agreement customers call 0371 512 1983*

*Calls may be recorded. Calls charged at basic rate. The number provided above may be included as part of any inclusive call minutes provided by your phone operator.

Creation Financial Services Limited provides and is the issuer of credit cards. Registered Office: Chadwick House, Blenheim Court, Solihull, West Midlands B91 2AA (England - company number 1091883). Authorised and regulated by the Financial Conduct Authority. Registration Number 313153 Creation Consumer Finance Limited provides personal loans. Registered Office: 6^th floor, Wellington Buildings, 2-4 Wellington Street, Belfast, BT1 6HT (Northern Ireland - company number NI032565). Authorised and regulated by the Financial Conduct Authority. Registration Number 311518 Creation is the trading name for both Creation Financial Services Limited and Creation Consumer Finance Limited.

© Creation 2025